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Seamlessly built-in into Talking SIP's different enhanced providers, this module's key features include caller queue position and estimated maintain time announcements, integration into the Voice Mail and PBX Module to provide callers with the choice to leave a message, callback integration to allow caller's to receive an automatic callback from the subsequent out there agent, custom branding, full audiotext menu trees for customized queue choice standards, whisper notification on call agent reply, telephony and web interfaces for agent status administration and full integration with Speaking SIP's actual-time billing engine for complete and sturdy billing.